Delivery

1. Delivery Location

Items offered on our website are only available for delivery to addresses within Malaysia. Any shipments outside of Malaysia are not available at this time.

2. Delivery Time

Most orders will be shipped out within 2 Working / Business Days. Unless there are exceptional circumstances, we make every effort to fulfill your order within 7 working / business days of the date of your order. Working / Business day mean Monday to Friday, except holidays. Please note we do not ship on Sundays. Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments. 

3. Shipping Costs

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed. Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page. For the extra-large or heavier items, the delivery cost will be quoted separately. 

4. Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately at +012-6933 282.

5. Questions

If you have any questions about the delivery and shipment or your order, please contact us at +012-6933 282

*NOTE: In order to expedite your order we may need to change the carrier or method of delivery. While we try to stock every item we sell on the website, there are some items that run out-of-stock or we do not stock yet. In these cases there maybe delays to your order being shipped, however we will notify you within 1-2 working business days. Whether you decide to leave the item on order with us or cancel will be your option (please read our payment and terms and conditions).